AGENTS Terms & Conditions (please read through):

• Dear partners, before making a reservation: CLICK HERE for our Agent's Terms & conditions. They are all prerequisites for your reservation's validity

ALSO: The following are important for your clients’ degree of satisfaction and for your reservation to be accepted:

► Estimated arrival time is known to the hotel 48 hours sooner.

► Guests’ transfers are by TAXI to and from the hotel's doorstep (inside the Medieval Town). We can provide details of taxis licensed to drive in the M.T. *

► Alternatively: ask from us to make such taxi arrangements. Our hotel is not allowed to use our own means for providing transfers and porter services within the walled city.

    * NOTE: Driving is restricted in the Medieval Town. Guests’ can be driven to the hotel only in specifically licensed taxis.

► A maximum of three suites may be booked per party. We reserve the right to cancel any booking that exceeds this limit as soon as it comes to our attention. The charges set out in our cancellation policy will apply.